Communication Plan for Users of Drinking Water on an Internal Water Supply System

 

PLAN FOR INFORMING DRINKING WATER USERS IN THE INDIVIDUAL WATER SUPPLY SYSTEM OF HOTEL KRANJSKA GORA

In accordance with the Decree on Drinking Water (Official Gazette of the RS No. 60/2023, 70/2024) and the Instructions on the Method of Notification (Official Gazette of the RS No. 109/2023), we have prepared a notice on the methods of informing drinking water consumers in 2025.

PUBLIC INFORMATION IN ACCORDANCE WITH THE DECREE ON DRINKING WATER (Official Gazette of the RS No. 61/2023)

1.) Identification of the operator of the individual water supply system of P.E. Hotel Kranjska Gora:

Name: Eurotas Hoteli d.o.o., Krekov Trg 4, 3000 Celje
Tax No.: SI17733332
Registration No.: 6618952000
Telephone No.: 08 2010420
E-mail: booking@eh.si

2.) Identification of the supply area

The borehole is located at the site with GK coordinates Y = 406 725, X = 149 200, on land parcel number 196-12, cadastral municipality Kranjska Gora, which is located within a drinking water protection area protected by the Decree on the Protection of Water Sources and Measures for the Protection of Drinking Water in the Municipality of Kranjska Gora for the facility Hotel Kranjska Gora – https://obcina.kranjska-gora.si/act/26864.
NUMBER OF USERS SUPPLIED: Guests and employees of Hotel Kranjska Gora – depending on occupancy – maximum 180 persons.
LOCATION AND TYPE OF NATURAL WATER: Borehole in a meadow at the edge of the forest – groundwater
WATER TREATMENT METHODS IN THE WATER SUPPLY SYSTEM (DISINFECTION, COAGULATION, FILTRATION): Drinking water from the individual water supply system is not treated prior to use during distribution.
TECHNICAL DATA ON THE WATER SUPPLY SYSTEM – ABSTRACTION (BOREHOLE): number of FACILITIES: 1 (with shut-off valves and electrical supply – in an underground reinforced concrete shaft)
TECHNICAL DATA ON THE WATER SUPPLY SYSTEM – PIPELINE: Total pipeline length: approx. 200 m

3.) Results of monitoring the quality of drinking water of the internal water supply system of Hotel Kranjska Gora

Analyses of drinking water are carried out on the internal water supply system as follows: 3 x per year microbiological analyses of drinking water, 1 x per year chemical analyses of drinking water at the borehole.
The results of drinking water monitoring for parameters A, B, C of Annex 1 of the Decree on Drinking Water and other chemical parameters are available at the link: MEASUREMENT RESULTS

4.) Identified risks in the supply of drinking water – information on potential risks to human health and general instructions and recommendations

In the area of the water supply system of Hotel Kranjska Gora, the operator of the water supply system has identified the following risks in the supply of drinking water:
Contamination of drinking water may occur due to excessive rise of groundwater or as a result of improper farming and cultivation of nearby areas, extreme weather conditions such as heavy rainfall, and intensive snowmelt. As this is a capture area, there is a possibility of surface water intrusion into groundwater.
Natural and other disasters (floods, earthquakes, spills, etc.) and other unforeseeable events with the possibility of drinking water contamination.
Among other things, a health risk associated with the consumption of drinking water is also contamination of water with animal or human excreta (feces).
Occurrence or suspicion of an outbreak / waterborne epidemic.
Contamination may occur due to pipeline failure, as a result of maintenance works, and due to changed pressure in the pipeline.

5.) For the purpose of preventing health risks due to conditions in the internal water supply system, users are advised to familiarize themselves with and follow the instructions published by the NIJZ.

https://nijz.si/moje-okolje/pitna-voda/priporocila-navodila-in-mnenja-za-pitno-vodo/

NIJZ – National Institute of Public Health is a state-authorized institution that provides recommendations regarding the implementation of safe water supply, ensuring health-compliant drinking water, and recommendations for action in emergency situations.
Recommendations in the field of drinking water are available on their website: https://nijz.si/moje-okolje/pitna-voda/, where you can find the following recommendations:
· Recommendations for building owners on the maintenance of internal water supply installations
· Recommendations for building owners on measures to reduce and eliminate risks if the cause of non-compliance of drinking water is the internal water supply installation
· Recommendations for building owners on measures to reduce and eliminate risks if the cause of elevated lead concentrations in drinking water is the internal water supply installation
· Prevention of the proliferation of Legionella in internal water supply installations
· Recommendations for carrying out thermal shock (heat disinfection) in controlling the proliferation of Legionella in internal water supply installations
· Recommendations for action when supplying drinking water with tankers
· Recommendations for hygienic handling and storage of drinking water during final distribution by tankers
· Instructions on boiling water
· Recommendations for water use when a boiling-water order is issued

6.) Advice on how to act responsibly with water

Responsible water use is not only about saving water, but also means the reasonable use of detergents, dishwashing agents, cosmetic products, and cleaning agents both in hotel operations and during guests’ stay at the hotel. Responsible behavior also means that public sewage systems (toilets) are not used as trash bins. In the catering segment, we strive for rational water use for food preparation, in the accommodation segment for rational use in the cleaning process, and for reducing the amount of waste. We also act responsibly with water when we drink tap water.

How we can contribute ourselves to the quality of drinking water

· Limit the use of detergents, dishwashing and cosmetic products as much as possible.
· Do not pour hazardous substances into the soil, water, or sewage system.
· Use hazardous substances reasonably in the cleaning process.
· Use drinking water in a planned manner and in moderate quantities.
· Consistently separate waste and buy only what we truly need, as water is required for the production of every product.
· Grazing animals should graze away from water protection areas to prevent fecal contamination of water.

Tips for saving water:

· Turning off the tap while brushing teeth. By doing so, you can save up to 20 liters of water per brushing. When brushing your teeth, turn off the tap and rinse your mouth with water from a glass.
· While shaving, rinse the razor in a sink filled with warm water and not under running water.
· Instead of a bath, which uses approximately 250 liters of water, choose a shower and limit shower time.
· Do not flush tissues, paper scraps, cotton swabs, coffee grounds, packaging, medicines, and similar items down the toilet.
· Regular inspection of the water supply installation.
· Use rainwater for watering.
· Use water that was used for rinsing vegetables or fruit to water plants.
· Do not fill swimming pools and whirlpools during drought.
· Use water flow regulators (aerators or mesh inserts) on taps.

7.) Instructions and recommendations for the maintenance of the internal water supply network

During the low season or hotel closure, the consumption of drinking water is reduced or interrupted. Therefore, there is a possibility that drinking water samples taken during this period may be non-compliant. The National Institute of Public Health has therefore prepared instructions on how to act in such cases:

· Before reopening the hotel or after prolonged non-use of drinking water, it is necessary to ensure intensive flushing of the water supply network. It is recommended to flush it for 15 minutes, in pulses with turbulent flow. Operators/users of the facility keep records; more at: Recommendations for building owners on measures to reduce and eliminate risks if the cause of non-compliance of drinking water is the building water supply network
· In the event of interventions on the internal network, disinfection is recommended; more at: Instructions for carrying out disinfection of the water supply network
· Every day before first use, allow water to run at taps for at least 2 minutes or until the water temperature stabilizes. The flow should be even, of medium strength, about the thickness of a pencil; more at the link: Recommendations for building owners on the maintenance of internal water supply installations
· For the purpose of monitoring the condition of abstraction points, regular monthly inspections are carried out in the area, regular mowing of grass at the borehole is performed, and cleaning of the borehole shaft

· Cleaning and flushing of dead ends / sections of the water supply network, cleaning (flushing) and, if necessary, thermal shock of the water supply network

· Regular monitoring of water pressure in the internal water supply system
· Regular analyses of drinking water are carried out as follows: 3 x per year microbiological analyses of drinking water, 1 x per year chemical analyses of drinking water at the borehole.

Recommendations, instructions, and opinions regarding drinking water were prepared by the National Institute of Public Health of the Republic of Slovenia; website of the National Institute of Public Health: https://nijz.si/moje-okolje/pitna-voda/

Hotel Kranjska Gora – Eurotas hoteli d.o.o.