Survey - Eurotas hoteli

Eurotas Hotels

Guest Experience and Stay Review Questionnaire

We hope you had a great stay - please take a few moments to fill out our questionnaire about your experience with us.

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Name

First

Last

Reservation/booking Number:

How did you book your stay with us? *

Directly with us
Walk-in
Travel agency
Other

Was the booking process easy and straightforward? *

Very Easy
Easy
Neutral
Difficult
Very Difficult

Arrival and Check-In: How was your arrival experience? *

Smooth and Efficient
Average
Some Delays or Issues
Unpleasant

Were you greeted warmly upon arrival? *

Did the staff provide all the necessary information during check-in? *

Yes, everything was explained thoroughly
Yes, but some information was missing
No, I had to ask for important details

Accommodation: How would you rate the cleanliness of your room? *

Excellent
Very Good
Good
Fair
Poor

Were the amenities in your room as expected? *

Yes, as expected
Better than expected
Not as expected

Did you have any issues with the room (e.g., maintenance, noise)? *

If yes, please specify: *

Please rate the following hotel facilities/services: (1 being very poor, 10 being excellent) *

Dining Options (e.g., restaurant, room service): *

Housekeeping: *

Wi-Fi/Internet Access: *

Wi-Fi/Internet Access (if applicable): *

Swimming Pool (if applicable): *

Any additional services: *

Overall Experience: On a scale of 1 to 10, how would you rate your overall experience with us? (1 being very poor, 10 being excellent) *

What did you enjoy most about your stay with us? *

What aspects of your stay, if any, could be improved? *

Would you recommend our hotel to others? *

Yes, definitely
Yes, with reservations
No

Do you have any suggestions or feedback for us to enhance future guest experiences? *

Is there anything else you'd like to share about your stay, positive or negative? *

May we use your feedback for promotional purposes (anonymously if preferred)? *

Thank you for taking the time to complete this questionnaire. Your feedback is invaluable to us, and we appreciate your insights to help us improve our services.